Improving Patient Conversion with Realistic Simulations

Objectives

TopAesthetics aimed to increase the conversion rate of leads who share photos before consultations. They recognized that providing patient transformation simulations would encourage photo submission and improve qualification process completion rates.

Implementation

Rather than using the standard ClinicOS integration, TopAesthetics customized the solution within their existing patient workflow:

• A welcoming video popup for patients entering the simulation flow
• AI simulations integrated directly into their onboarding process
• Spanish language support for photo capture AI, serving their diverse patient population

Results

TopAesthetics saw increased patient conversion and a higher rate of patients sharing photos pre-consult, making lead conversion more efficient. The simulation step reduced patient hesitation during the photo capture process, creating a smoother path from inquiry to consultation.